Connect South African & Nigerian Caterers on African Caterers
  • FAQ
  • How It Works
  • Why Us

Terms and Condition Terms of Use known as

Effective Date: December 31, 2020

These Terms of Use describe the terms and conditions (the “Terms”) of“we,” “us,” or “our”). These Terms apply to all websites and mobile applications owned and operated by us or our affiliates that link to these Terms, and related online and offline services thereto (including our social media pages) (collectively, the “Services”).

If you are looking for catering services, we can help you find the best providers/suppliers for your catering. If you are a provider/supplier, we offer you the chance to list your services and link with new customers.

References in this Agreement to ‘event/party organiser’ means anyone procuring services from a provider/supplier registered with References to ‘provider/supplier’ mean any provider of services registered with

Acceptance of this Agreement

1.1. This User Agreement (‘Agreement’) sets out the terms under which we allow you to access and use this website so please read what follows carefully. By continuing to use this website, you acknowledge that you do so at your own risk and you agree to be bound by this Agreement. If you do not agree to the terms contained here, you should not continue to use this website.

Changes to this Agreement

2.1. We may modify this Agreement from time-to-time, and without prior notice to you. will post notification of such changes on the website, so please check back here regularly for updates.

2.2. Amendments will become effective fourteen (14) days after they are posted on the website. If you do not agree to any such changes, you should not continue to access or use the website.

Policies incorporated in this Agreement

3.1. Please review’s Privacy Policy, which forms part of this Agreement, and sets out how collects and uses your personal information.

Access to this Website

4.1. Access to and use of this website is available only to individuals who are at least 18 years old and can form legally binding contracts. By accessing or using the website, you confirm that you are so eligible.

Warranty and Acknowledgement

By registering or using the website:

5.1. All users:

5.1.1. Understand and acknowledge that is a digital platform for connecting event/party organisers and providers/suppliers and is not a provider/supplier or organiser of event services in its own right of any kind and does not handle bookings between providers/suppliers and event/party organisers; and,

5.1.2. As a provider/supplier you acknowledge that we will not endorse you or your products or services. We are in no way responsible for assisting you in reaching an agreement with event/party organisers. We are not responsible for assisting you in providing goods and services to event/party organisers. Your membership or subscription to our Services may not be transferred or sold to another party.

5.1.3. Acknowledge and agree that providers/suppliers, not, are responsible and liable for the provision and delivery of the catering services, and for complying with all requirements in connection with those services.

5.2. Providers/Suppliers in seeking to offer, post or provide catering services, confirm that they, and anyone who may perform work for them, are properly and fully qualified and experienced, and licensed and insured, as required by the laws or regulations applicable to the catering services which they may be offering and in relation to the specific job(s) they are performing for event/party organisers.

5.3. Providers/Suppliers understand and agree that sending a quote does not guarantee the quote will be read, and using the Website does not guarantee they will be engaged by event/party organisers for work.

5.4. Organisers understand that submitting a valid quote request does not necessarily guarantee a response or that a suitable quote for catering services will be received.

5.5. To access certain features of the website, you will need to create a password-protected account.

5.5.1. You agree to provide accurate information during the registration and at all other times when you use the website and to update the information to keep it accurate.

5.5.2. You are solely responsible for safeguarding your password and for all activity that occurs on your account, and you will notify immediately of any unauthorised use. is not liable for any losses by any party caused by an unauthorised use of your account, but you may be liable for the losses of or others due to such unauthorised use.

6.1. Following registration:

6.1.1. If you are a provider/supplier, you will be asked to upload and add information about your catering services, which will then be searchable on the website. You will receive notification of quote requests from event/party organisers, depending on your account settings.

6.1.2. As a provider/supplier you must list the true and correct name of your business on the Services. If there is a change to that business name, provider/suppliers must promptly update the Services and may need to provide additional documentation for proof of name change. Providers/Suppliers who engage in the sale of goods and services must have a valid business operations license, as applicable. If you or your company experiences a dissolution, merger, or other significant change in personnel (e.g., sale of company), then we, in our sole discretion, have the right to determine whether to keep active, transfer or terminate your account, including all content previously associated with such account.

6.1.3. We may offer different types of paid and free provider/supplier subscriptions. For instance, we may offer “Free” or other unpaid memberships. These unpaid memberships do not guarantee any advertising placement or other benefits. We reserve the right to modify the terms of or cancel any such unpaid memberships. We may also offer memberships for which a provider/supplier pays (“Paid Subscriptions”). Additional terms and conditions described in the Terms of Purchase apply to such Paid Subscriptions and are made a part of the Terms by reference. If there is a conflict between the Terms and the terms for any service offered on or through the Services, such as Paid Subscriptions, the latter terms shall control with respect to your use of that portion of the Services.

6.1.4. If you are an event/party organiser, you will be able to complete a quote request and will then receive quotes from providers/suppliers registered on the website.

6.1.5. Event/party organisers can accept one or more quotes from providers/suppliers (depending on the requirements for the catering). event/party organisers acknowledge and agree that is not a booking service, and the quotation process on this website is intended for establishing contact only. Acceptance of a quote by an event/party organiser does not constitute a binding legal agreement with the provider/supplier. Once a quote is accepted, the event/party organiser and provider/supplier must then negotiate and agree on terms of business between themselves and accept full responsibility for this.

6.1.6. As an event/party organiser, you acknowledge that we are not a product or service provider, provider/supplier, or an agent representative for any provider/supplier. We and the Services function solely as a neutral venue and digital clearinghouse where event/party organisers may connect for particular types of services or products. We are not involved in or a party to the actual transaction between event/party organisers. As a result, we have no control over the existence, quality, accuracy, safety, or legality of the transactions that take place on our Services or the accuracy of any provider/supplier listings. We have no control over the ability of provider/suppliers to provide items or perform services or the ability of event/party organisers to pay for any goods and services. We make no representations or warranties and are not liable or responsible for the actions or inactions of our event/party organisers.

Our Content

7.1. The website and its content are provided to you ‘as is’, and without any warranty of any kind. If you download or print a copy of our content for personal use, you must retain all copyright and other proprietary notices contained thereon. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by or its licensors, except for the licenses and rights expressly granted in this Agreement. You may not reproduce this website or any of its content without our express prior written consent.

Event/Party Organiser Content

8.1.1. We may, in our sole discretion, permit you to upload or submit event/party organiser content on the website and you grant to the right to use such event/party organiser content to promote the website or catering services, or for any other purpose as we see fit.

8.1.2. By posting Submitted Content to any part of the Services, you automatically grant, and you represent and warrant that you have the right to grant to us, an irrevocable, perpetual, non-exclusive, transferable, fully-paid-up, royalty-free, worldwide license (with the right to sublicense at multiple levels) to use, copy, publicly perform, publicly display, reformat, translate, excerpt (in whole or in part), and distribute such Submitted Content for any purpose and in any format on or in connection with the Services, our business, or the promotion thereof, to prepare derivative works of, or incorporate such Submitted Content into other works, and to grant and authorize sublicenses of the foregoing. Additionally, by providing Submitted Content, you authorize us to use the names, voices, photographs, likenesses, performances, and biographical data included in or associated with any Submitted Content in connection with the advertising, promotion, trade, and other exploitation of the Submitted Content and the rights granted herein. You acknowledge that we may retain archived copies of your Submitted Content and may continue to use your Submitted Content in connection with any materials that were created prior to the removal of your Submitted Content, in accordance with the license described above.

8.1.3. You acknowledge and agree that you are solely responsible for all event/party organiser content that you make available on or through the website.

8.1.4. reserves the right, at any time and without prior notice, to amend, remove or disable event/party organiser access privileges in regard to event/party organiser content for any reason or no reason.

8.1.5. You also agree that may re-publish any information, graphics, and data from your own website and other marketing materials.

8.1.6. You agree that may proofread, summarise or otherwise edit and/or withdraw Content provided by you, but we are not responsible or liable for the accuracy of your Content. You understand it remains your sole responsibility to monitor your event/party organiser Content and ensure that such edited Content is accurate and consistent with your representations and warranties in this Agreement.

8.1.7. We reserve the right, but do not have the obligation to monitor, remove, or restrict any Submitted Content for any reason, including, without limitation, that your Submitted Content is in violation of these Terms or is otherwise inappropriate, as determined in our sole discretion.

8.1.8.You expressly agree that Our Representatives and anyone else authorized to act on our behalf shall in no circumstances be liable as a result of any representation that we would or would not restrict or redress any Submitted Content, conduct or potential or purported violation of the Terms.

Event/Party organiser Restrictions

Event/Party organisers may not:

9.1. Use another person’s account;

9.2. Contact or communicate with any other event/party organiser for the purposes of organising, managing or facilitating caterings other than via this website (except where communicate is regarding catering relating to an accepted Quote Request);

9.3. Instruct or engage an event/party organiser, whether directly or indirectly, in regard to any future caterings outside this website;

9.4. Misrepresent yourself or the catering services offered by you through the website;

9.5. Misrepresent your identity or qualifications;

9.6. Misrepresent a catering or other information in a quote request or seek quotes for non-existent caterings;

9.7. Post content in any inappropriate category or areas on the website;

9.8. Use any automated system including but not limited to robots, spiders, offline readers, scrapers to access the Website or contact our event/party organisers for any purpose without’s prior written approval;

9.9. Fail to perform or deliver catering services as promised;

9.10. Take any action that:

9.10.1. May unreasonably encumber the Website’s infrastructure;

9.10.2. Interferes or attempts to interfere with the proper working of the Website or any third-party use;

9.10.3. Bypasses measures that are used to prohibit or restrict access to the Website;

9.10.4. Circumvents, disables or otherwise interferes with security features of the Website;

9.10.5. Distributes viruses or any other technologies that may harm or event/party organisers;

9.10.6. Uses the Website in a way that violates any copyrights, trade secrets, or other rights of any third party, including privacy or publicity rights; or,

9.10.7. Circumvents or manipulates our fee structure or moneys owed to us.

Fees & Payments

10.1.1. There are no minimum fees for event/party organisers to join our Services. Optional fee-based services such as subscriptions are available but participation is not mandatory.

10.1.2. does not charge providers/suppliers any commission on bookings but does charge certain fees to providers/suppliers for credits, which allow providers/suppliers to submit quotes to potential customers.

10.1.3. Event/party organisers: There are currently no fee-based services for a large portion of our Services. We may offer optional fee-based services such as subscriptions, or services provided by third parties. Your use of such services shall be subject to any applicable additional terms and conditions which may include the third parties terms and conditions, and in such circumstances, the third parties, and not us, are responsible for delivering any purchases goods or performing any booked services, and in issuing any applicable refunds. Your credit card will not be charged unless and until you agree to use that fee-based service and/or to incur a charge with us. The fee and timing of payments for the fee-based service will be described separately as part of the applicable fee-based service.

10.1.4. Providers/Suppliers who register can receive requests for free and only need to pay if they decide to respond to a specific request (pay-as-you-go basis). Providers/Suppliers can purchase credits/plans as and when they are needed which can be used to send quotes to potential customers. Current fees for credits are shown before purchase but typically range from 80p-£1 per credit (depending on the number purchased). Credits are purchased in bundles, typical bundle sizes are 10, 25, or 70 credits.

10.2. Fees for additional products or services (if applicable) will be shown in policies or terms provided to you before you use such paid-for products or services.

10.3. Providers/Suppliers agree to pay all applicable fees or charges based on the payment terms then in effect, regardless of whether you have an active account, and without any right of deduction or set-off. Charges shall be made via our online payment provider.

10.4. All payments to will be via our online payment provider, to whom you will provide your debit or credit card number and contact information. The online payment provider will securely hold your card details in order to facilitate future purchases.

10.5. The online payment provider has its own privacy and data collection practices and we have no responsibility or liability for these. For your reassurance, Paypal and Stripe are PCI Level 1-compliant Service Providers that exceed all industry-standard payment security practices. Further details can be found at and

10.6. All payments are final and will not be refunded unless specifically agreed by us to the contrary. If you have a question about a charge on your credit or debit card, you agree to contact us using the form available on our Contact Page.

10.7. If you believe you have been incorrectly charged for a service you must contact us (via the Contact Page) and leave at least forty-eight (48) hours for a response before taking further action. In the event a payment is to be refunded any chargeback requests with banks or card issuers must be closed before a refund can be processed.

10.8. You expressly agree that all communication in relation to accounts in arrears or Fees due will be made by electronic mail or by phone. Such communication may be made by or by anyone on its behalf, including but not limited to a third-party collection agent.

10.9. Should you at any time cancel your account, you will not receive any refund.

10.10. You understand and agree that you are solely responsible for determining your own tax requirements in consultation with tax advisers, and that we cannot and do not offer specific tax advice to either providers/suppliers or event/party organisers.

10.11. Payments for Fee-based Programs. If you opt-in to a fee-based program, you irrevocably and expressly authorize us to debit or credit, as applicable, any monies to the account that you have identified. You agree that it is your responsibility to maintain a valid, non-expired credit card on file with us while engaging in fee-based activities on our Services. You agree that if you do not maintain a valid, non-expired card on file with us during any billing attempt, you may be subject to interest and penalties as enumerated below and we may suspend or terminate your access to any such fee-based program upon any payment default.

10.12. You irrevocably and expressly authorise us to withhold any monies and/or debit any monies from any account that you have identified for any chargebacks, fees, costs, deductions, adjustments, and any other amounts owed to us. We reserve our rights to all actions and remedies in connection with any monies owed to us. You will indemnify, defend and hold us harmless for any claims, demands or causes of actions that we take toward any identified account pursuant to this Section.

10.13. Billing Policies. You are responsible for paying any and all applicable fees as set forth in any agreement entered into (i) through the Services (including for any mobile application or goods or services provided by a provider/supplier to an event/party organiser or (ii) by clicking through to another digital property or mobile application that requires payment, and applicable taxes associated with the Services in a timely manner with a valid payment method. Unless we state in writing otherwise, all fees and charges are nonrefundable and all fees are quoted in British Pounds. All payments must be made by the methods specified within the Services. If you want to use a different debit or credit card, or there is a change in debit or credit card validity or expiration date, or if you believe someone has accessed the Services using your event/party organiser name and password without your authorization, you must contact

10.14. Correcting Mistakes in Payments to provider/suppliers and event/party organisers. We reserve the right to fix any processing errors we discover. We will correct any processing errors by debiting or crediting the payment method used for the erroneous refund or reimbursement. event/party organisers will look solely to other events/party organisers (including providers/suppliers) to resolve any payment errors made by such event/party organiser, and we will have no liability for such errors.

10.15. Charges on Your Account. You are responsible for all charges incurred under your account made by you or anyone who uses your account. If your payment method fails or you are past due on amounts owed, we may collect fees owed using other collection mechanisms. Your account may be deactivated without notice to you if payment is past due, regardless of the amount. You are also responsible for paying any taxes imposed on your use of the Services or any services contained therein (including for any provider/supplier), including, but not limited to, sales, use or value-added taxes. To the extent we are obligated to collect such taxes, the applicable tax will be added to your billing account.

10.16. Authorization; Payment Processing. You expressly authorize us to debit or credit any monies from the payment method you have chosen. Authorization to charge your chosen payment method account will remain in effect until you cancel or modify your preferences within the Services; provided, however, that such notice will not affect charges submitted before we could reasonably act. The provider/supplier shall be responsible for all fees associated with the processing of the payment method, including payment processing and associated bank fees.

10.17. Automatic subscription renewal (“Auto-Renew”). If you are a provider/supplier and you enter into a Terms of Purchase (TOP) / Terms of Sale (TOS) agreement with us, any terms in those TOP /TOS documents relating to automatic renewal or the explicit lack thereof, will prevail. Absent such terms, provider/supplier may renew automatically for successive periods. Without limiting the foregoing, if you sign up, upgrade, or renew your subscription, you are automatically entered into our auto-renew program unless otherwise specified in the applicable terms or agreement. This means that, unless otherwise specified in the applicable terms or agreement, we will charge your selected payment method at the start of each new subscription term and during the subscription period. To avoid having fees billed for the renewal term to your selected payment method, you must cancel your subscription before it renews as indicated in the applicable terms or agreement. You may cancel your subscription by contacting us at If you are enrolled in a monthly or other periodic payment plan and you decide to cancel during the subscription period, you acknowledge and agree that, unless otherwise agreed in writing, you may continue to be billed on a monthly or other applicable periodic basis until your originally scheduled subscription expiration date. Renewal pricing terms are subject to change, with notice, prior to the beginning of the next billing period.

Purchase of Credits/Plans

11.1. Your purchase or receipt of credits represents the purchase or receipt of credits/plans that can be used by you to send quotes via the website to potential customers.

11.2. credits/plans have no monetary value and your purchase or receipt of credits does not represent a pre-funding of stored value that can be accessed or used in the future for any purpose. You agree that all sales of credits are final and non-refundable. Information and current pricing is available on the website at the point of sale.

New Services

12.1. We may add new services for additional fees and charges, or add or amend fees and charges for existing services, at any time in our sole discretion. In order to optimize the Services, we are constantly testing new initiatives and product offerings and may change the operation of the Services, including the order and manner in which advertisements appear on it, the way that services are delivered, and the way that new customers are charged for services. You agree that we may test, implement, remove or modify features on the Services at any time without notice.

Text Messaging

13.1. By using the Services, you agree that we and those acting on our behalf may, in certain circumstances, send you text (SMS) messages at the phone number you provided us. These messages may include operational messages about your use of the Services, as well as marketing or other promotional messages. You may not be able to use the Services without agreeing to receive operational text messages. event/party organisers of the Services may also send you text messages through the Services.

13.2. You may opt-out of receiving marketing text messages at any time by texting STOP to any text message from us or sending an email to, indicating that you no longer wish to receive marketing texts along with the phone number of the mobile device receiving the messages. You may continue to receive text messages for a short period while we process your request, and you may also receive text messages confirming the receipt of your opt-out request. If you do not want to receive operational text messages from us, do not use the Services. Text messages may be sent using an automatic telephone dialing system. Your agreement to receive marketing texts is not a condition of any purchase or use of the Services. Carriers, text messaging platforms, and and its Representatives are not liable for delayed or undelivered messages. If you change or deactivate the phone number you provided to us, you must update your account information to help prcatering us from inadvertently communicating with anyone who acquires your old number. Data and message rates may apply for SMS and MMS alerts, whether you send or receive such messages. Please contact your mobile network operator for details.

Coupons & Discounts

14.1. We may allow you to receive promotional coupons (“Coupons”), or other promotions or discounts (“Discounts”) that may be used to purchase goods and services from us or third parties (“Coupon provider/suppliers”). Additional terms and conditions may be contained on each Coupon or Discount. Any violation of the terms and conditions will make the Coupon Discount void. We are not responsible for lost or stolen Coupons. Coupons or Discounts are not redeemable for cash. Only one Coupon or Discount per redemption. A Coupon or Discount is automatically void if prohibited by law. A Coupon or Discount may not be used for alcohol, tips, taxes, and any other statutory limitations. You acknowledge and agree that we may stop (permanently or temporarily) providing the Coupons or Discounts to you or to event/party organisers generally at our sole discretion, without prior notice to you.


15.1. You acknowledge and agree that all reviews you submit to about providers/suppliers are the sole and exclusive property of You hereby irrevocably assign to all of your copyright and other intellectual property rights in and to all reviews.

15.2. shall have no obligation concerning the reviews, including but not limited to no obligation to acknowledge receipt of reviews.

15.3. You represent and warrant that your reviews do not breach the rights of any other person or entity and you indemnify us and hold us harmless in respect of any financial damages, claims, losses or penalties that may arise as a result of the content of your reviews. This clause 15 shall survive any termination of your account or the website.

15.4. Notwithstanding clause 15.2 above, we reserve the right to remove from the website any Review for any reason without notice.

15.5. In the event that we believe (to our reasonable satisfaction) that a review has been fabricated for the purpose of misleading our event/party organisers or otherwise has not been posted in good faith, in addition to deleting the Review, we reserve the right to de-activate your listing and account and bar you from further use of the website.

No Endorsement

16.1. does not endorse any provider/supplier or catering Service, and is not a party to any agreements between or among event/party organisers or third parties.

16.2. No agency, partnership, joint venture, or employment is created between and any event/party organiser as a result of this Agreement or any event/party organiser’s use of any part of the Website, including but not limited to any catering services.

16.3 Event/Party organisers are required by this Agreement to provide accurate information. is under no obligation whatsoever to undertake additional checks and processes to verify the identities, backgrounds or credentials of event/party organisers, nor do we make any representations about, confirm, or endorse any event/party organiser or their purported identity, background or credentials, regardless of the specific services they are using or any involvement by personnel in providing or scheduling those services.

16.4 You should always exercise responsibility, due diligence and care when deciding whether to have any interaction with any other event/party organiser. is not responsible for any damage or harm resulting from your interactions with other event/party organisers and is not responsible for undertaking due diligence on event/party organisers. Please note in particular that we are unable to fully verify all requests that are sent through the system. providers/suppliers are responsible for carrying out due diligence before entering into any type of financial transaction including the outlay of money for pitch fees or materials required for carrying out a job.

16.5 The Website may contain links to third-party websites, offers, or other caterings/activities not owned or controlled by We do not endorse or assume any responsibility for any such links, and if you access them, you do so at your own risk.

16.6 By using the Website, you understand and agree that any legal remedy or liability that you seek to obtain for actions or omissions of other event/party organisers or other third parties will be limited to a claim against those particular event/party organisers or other third parties. You agree not to attempt to impose liability on or seek any legal remedy from with respect to such actions or omissions.


17.1. We may, in our discretion, with or without cause, with or without prior notice and at any time, decide to limit, block, suspend, deactivate or cancel your account in whole or in part. If we exercise our discretion under this Agreement to do so, any or all of the following can occur with or without prior notice or explanation to you:

17.1.1. Your account will be deactivated or suspended, your password will be disabled, and you will not be able to access the website or your event/party organiser content, or receive assistance from support teams;

17.1.2. If appropriate in our sole discretion, we may communicate to other event/party organisers that your account has been terminated, and why it has been terminated; and,

17.1.3. You will not be entitled to any compensation for website services or catering services cancelled or delayed or as a result of account termination.

17.2. You may de-activate your account at any time from within your account. Please note that if your account is de-activated, we do not have an obligation to delete or return to you any content you have posted to the website, including, but not limited to, any reviews, nor will you be entitled to a refund of any fees paid.

Circumstances Outside the Control of the Parties

18.1. Other than payment obligations, neither nor you shall be liable to the other for any delay or failure in performance under this Agreement arising out of a cause beyond its control and without its fault or negligence. Such causes may include but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.

Rights of Third Parties

19.1. No part of this Agreement is intended to confer rights on any third parties and accordingly the Contracts (Rights of Third Parties) Act 1999 shall not apply to this Agreement.


20.1. You agree that may provide you with notices by email, regular mail, or postings on the website at our discretion.

Entire Agreement

21.1. This Agreement, together with the Privacy Policy and any other legal notices or additional terms and conditions or policies published by on the website, shall constitute the entire agreement between you and concerning the website or catering services obtained through the website. Except as explicitly stated herein, if any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.

No Waiver

22.1 No waiver of any provision of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision.

Disputes Between event/party organisers

23.1. values our event/party organisers, and we understand that occasionally disputes may arise between them, however accepts no liability or responsibility for the resolution of such disputes, which must be resolved between the parties.

Intellectual Property Rights

24.1. content and the website is exclusively owned by

Governing Law & Jurisdiction

25.1. This Agreement and the relationship between you and shall be governed in all respects by English law and the parties to this Agreement submit to the exclusive jurisdiction of the courts of England & Wales.

Contact Information

26.1. If you have any questions about this Agreement or the website, please contact us by sending an email to, or by writing to, 6 Coed Y Garn, Cwmbran, NP44 3FQ